Issue ID | 1715064 |
Internal NHTSA # | 11386321 |
Manufacurer | General Motors, LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2015 |
File date | 07/04/20 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | I had purchased a 2015 buick encore vehicle on march 03, 2020, that had a "not for sale" yellow sticker on the windshield. I had notice that the vehicle made a thumping sound under the hood on the driver side when riding on the highway. I took it to johnny londoff service dept., but was told that nothing was wrong with it. In addition, to noticing that the vehicle would roll backwards on the smallest of incline. As time went on the vehicle would roll back, then roll forward on leveled grounds when i would take my foot off of the brake pedal. I took the vehicle back to johnny londoff service dept., and again was told that nothing was wrong with the vehicle. I took it to telle tires and auto center and found that the suspension was worn out on the front and back of the vehicle, with struts and spark plugs needed. This vehicle rolls back when sitting at a traffic light, at, in line at a fast food drive through, and just everyday driving. Johnny londoff should have fixed the damages and/or repairs needed before selling me the vehicle. I would not recommend buying a vehicle or doing business with them. *js |
Vehicle Mileage at Failure | |
Number of Occurences | 3 |
Source of the issue | CONSUMER LETTER |
City and State | HAZELWOOD, MO |
VIN pattern | KL4CJASB9FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/03/20 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |