Issue ID | 1347218 |
Internal NHTSA # | 10940448 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2015 |
File date | 15/12/16 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | My vehicle's awd disabled while driving home from work approximately 5pm during a snowstorm (i was about 9 minutes away from my home after driving for approximately 25 minutes). I was driving up an incline when the awd suddenly disabled, resulting in violent loss of control of my vehicle. I drove sideways up and then consequently down the hill and curvy road, veering into the opposite lane many times during the duration of my drive home. Luckily there was no oncoming traffic, i tried to stay in the center of the road until i reached flat road without inclines, dips and curves, when i was able to slide back into my lane. My vehicle was constantly pulling itself off the road and heading towards the guardrails. The awd did not recover and i had no control over my vehicle. I just barely managed to get the vehicle up the last incline and into my street/driveway. The next morning, the awd was restored. This is the second time that my awd disabled. The first time it disabled was earlier that year, approximately january-february 2016, during a snowstorm on my morning commute up the same road. During this first time, i had only been driving approximately 6 minutes when the awd disabled. I slid sideways up the incline but managed to keep the car in my lane, although it was sliding frequently.. Eventually i reached a flat stretch of road when the awd restored itself approximately within 15 minutes. Both driving experiences when the awd disabled were incredibly frightening. I simply thought it was a fluke the first time it happened. I reported the second and most recent instance to my car dealership, who stated that there is no fix and no recall. I have an extended warranty on my vehicle. I have all-season tires which are more than sufficient and adequate to deal with winter weather driving. |
Vehicle Mileage at Failure | 17700 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CAMILLUS, NY |
VIN pattern | KL4CJGSB2FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 12 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |