Issue ID | 1387787 |
Internal NHTSA # | 11001722 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2015 |
File date | 17/06/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 buick encore. While driving 45 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to carl black chevrolet buick gmc (1110 roberts blvd, kennesaw, ga 30144 (770) 424-2200), but the failure could not be duplicated due to a dead battery. While the vehicle was being towed, the keys were left in the ignition and caused the battery to die. The dealer stated that the vehicle could have automatically reset itself as a result of the dead battery that needed to be recharged. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the vin was not included in nhtsa campaign number: 15v146000 (steering). The failure mileage was approximately 24,000. |
Vehicle Mileage at Failure | 24000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MARIETTA, GA |
VIN pattern | KL4CJBSB2FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |