Issue ID | 1583499 |
Internal NHTSA # | 11232809 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2015 |
File date | 11/07/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | On wednesday, july 10, 2019 i slid onto a shoulder taking a turn and punctured my rear passenger side tire. I replaced the tire with the spare, drove to work (less than 10 miles) at speeds below 50 mph, then drove home and scheduled to have the tires replaced the following morning. On thursday, july 11, 2019, i backed out of my parking spot at my home and started going down my very steep mountain driveway. I applied the brakes like i always do (my foot is always on the brake pedal going down) and received no response. The pedal felt normal (not soft), but the brakes did not engage. By that time my car was going very fast (because of the very steep slope), and i was struggling to keep it on the road, while trying not to hit another car passing by my driveway and not to fly across the two-lane road into a creek. I could not spare a hand for the emergency brake. I had to take a very sharp right turn from my driveway to slow down the vehicle. I didn't hit the other car or end up in the creek but i clipped my passenger side mirror and one of the passenger side panels. Once down and on even ground, i was finally able to use the emergency brake and stop the car. After a brief pause, i started moving again, and regular brakes worked normally. Two subsequent brake system checks (one at the tire shop one at a gm dealership) showed no issues. I was told there are no bulletins or recalls for anything like it. I looked on buick and gm forums and found at least two reports of a similar problem - brakes suddenly not working and then resuming function again. There are two complaints on this site describing similar issue - id # 11100704 and 11083404. Fixing the mirror alone would cost $900 according to the gm dealership, however, i am not seeing anything regarding gm investigating the issue closely. |
Vehicle Mileage at Failure | 38000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HENDERSONVILLE, NC |
VIN pattern | KL4CJCSB1FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |