Issue ID | 1611215 |
Internal NHTSA # | 11269365 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2015 |
File date | 22/08/19 |
Component | SEAT BELTS |
Product type code | VEHICLE |
Description of the problem | Rear center seat belt locks when seat is put in cargo position making 2/3 of the rear seat unusable. Vehicle was under warranty when the seat was lowered, but returning the car was 2k miles over warranty. Car was at the dealership 3 days before leaving for trip, so they were aware of the mileage. Dealer cut the seat belt so the seat could be raised, but would not replace under warranty. I was directed to contact gm for assistance. Gm was of little help and contacted me 2 weeks later stating the dealership would not return their calls to discuss. Multiple complaints found at various sites, very surprised a recall has not been activated. Clear safety issue! It's a seat belt!!!!! |
Vehicle Mileage at Failure | 52000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HIGHLANDS RANCH, CO |
VIN pattern | KL4CJESB8FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |