Issue ID | 1090469 |
Internal NHTSA # | 10615607 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2014 |
File date | 03/03/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | The vehicle was purchased new in november 2013. The vehicle has been serviced at a local dealership 6 times since the beginning of march for problems with the brakes. At slow speeds (between 1 and 25 mph) when the brake pedal is depressed or released a whistling, whirring, and grinding sound generates from the front of the vehicle. (the noise started 4 months after the purchase of the car.) the noise is so loud that is can be heard over a radio set at sound level 18 and disrupts conversation in the vehicle because of the ear piercing noise that is produced. A brake hose, the brake vacuum pump, and front pads and rotors were all replaced. The grinding sound has stopped but the whistling and whirring sound continues and now gets louder the more the brakes are used and the more time that is spent in city or stop and go traffic. Today, while stopped on an incline in traffic, the whistling and whirring sound started and the brake pedal started to move lower to the floor. As the whistling noise continued and became louder, the brake pedal became softer and moved closer to the floor and the car started to roll. Reapplication of the brake pedal resulted in the same response of the loud whistling noise and the car rolling forward. If the traffic light didn't change the car would have rolled into the vehicle in front of it. |
Vehicle Mileage at Failure | 4000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ADAMS , MA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 28/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |