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2014 Buick ENCORE Power Train Problems, Complaints and Defects

Issue ID	1488150
Internal NHTSA #	11118671
Manufacurer	General Motors LLC
Brand	BUICK
Model	ENCORE
Model Year	2014
File date	07/08/18
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	On 5/26/18 i test drove a used 2014 buick encore at gulf coast chevrolet buick in angleton tx. I liked the car but noticed it idled a little. I spoke with the sales associate and the service tech and they both said that was normal for the car. I decided to proceed and purchase the vehicle. Since then i have had multiple issues with the car, including the rough idle getting worse. Since may 26 2018 my car has been back at the dealership for repairs 4 times. Each of those times i requested for the rough idle to be looked further into along with the other issues it was having. This last time i took it in on 07/30/18 due to a service light coming on battery saver active, i told them for a second time there was still a chirping noise under the hood and told them again it has a rough idle that seems worse. That while in park and while sitting at a stop light or stop sign with my foot on the break its rough/shakey feeling. And when sitting at stop lights it also will sputter while sitting there in gear. They told me, they could not duplicate service code and they didn't even see it, they could not duplicate the sputtering, but it did need a new camshaft seal. That the blown seal was causing it to chirp and repairing it probably fixed the rough idle. It did not fix the rough idle! I spoke with service manager and the general manager on 08/07/18 after service called on 8/5/18 saying they couldn't duplicate all the issues i explained. Service manger said they could not get it to duplicate the rough idle and sputtering. The general manager test drop my car and then gave my key back saying your car is ready it runs fine. As i go to leave the dealership it does the issue again. I drive it over to service to get them to sit in it and feel what i'm talking about. He does and says he feels it, but its probably just the ac and hands me the key back.
Vehicle Mileage at Failure	68000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ANGLETON, TX
VIN pattern	KL4CJBSB3EBXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	28/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF73AHNYTJJ791022 MNTVCUD40Z0017871 WBAHS120705F01616 2T1KR32E56C592714 LVVDB11BXME018876 6G1EK5E58CL702843 JN8AZ2KR6AT153987 3GTU2MEC6HG342050 WF0XXXTTFXCY54760 4T1B11HKXJU673918 WP0AB2A95CS120909 WAUZZZ4L99D026704

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2014 Buick ENCORE Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Buick ENCORE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?