Issue ID | 1705989 |
Internal NHTSA # | 11375906 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE GX |
Model Year | 2020 |
File date | 22/11/20 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2020 buick encore. The contact stated that while driving at 45 mph she received an alert that the stabil trak system and the anti lock brake system were malfunctioning. The lights said do not travel over 62 mph. The contact felt the brakes going all the way to floor and not braking properly. The contact was able to pull into a parking lot and shutoff then restart the vehicle. The warning lights did not reappear so the contact continued on the road. When contact got on the road, the indicators went off again and she pulled over off the road into a parking lot. The contact did same process of shutting off and restarting and was able to finally arrive at her home. The contact called the dealer southtowne motors 695 bullsboro dr, newnan, ga 30265 (678) 619-4902. The dealer said they could not set an appointment right away and had no loaners for the contact. There was a current nhtsa recall 20v588000 (service brakes) on the vehicle. The manufacturer had not been contacted yet and the vehicle remained unrepaired. The failure mileage was 1. 487. |
Vehicle Mileage at Failure | 1487 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | NEWNAN, GA |
VIN pattern | KL4MMDS2XLBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |