Issue ID | 1668775 |
Internal NHTSA # | 11330057 |
Manufacurer | General Motors, LLC |
Brand | BUICK |
Model | ENCLAVE |
Model Year | 2020 |
File date | 21/06/20 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I bought a 2020 buick enclave, (owned by gmc) with 6 miles on it, 1 week ago. Yesterday the check engine light came on and the car started jerking anytime the transmission switched gears. I called to try to get it in to a certified buick dealership to be looked at and nowhere can get it in for 3-5 days and none of the dealerships will give a loaner car until the time of the vehicle appointment. I contacted buick directly regarding this and they told me the same thing, that we can't get a safe driving vehicle, until the one we have can be looked at by a dealership and if we take it to an un-certified shop that it would not be covered. So now i am stuck with either driving an unsafe car 50 miles on the highway to work for the next few days or not being able to go to work. This is a brand new car driven straight out of the floor room! Buick is putting people's life at risk by insisting that we drive this unsafe vehicle on the highway until we can get it looked at! Looks like a huge lawsuit in the making!!!!! |
Vehicle Mileage at Failure | 600 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GARDEN CITY, KS |
VIN pattern | 5GAERBKW4LJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 21/06/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |