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2018 Buick ENCLAVE Service Brakes Problems, Complaints and Defects

Issue ID	1677115
Internal NHTSA #	11341162
Manufacurer	General Motors LLC
Brand	BUICK
Model	ENCLAVE
Model Year	2018
File date	23/07/20
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	My car shifts itself into what seems to be a 'neutral' state and then revs up very loud. It also slams on its own brakes, thankfully each time has been at low speed. Today was the last straw. I am never getting in to that car again! As i was leaving a parking lot, my car slammed on its brakes, all kinds of rolling sounds under my feet. Then it stopped and hit hard to start going again. Lights on my dashboard going crazy... The guy who was backing up as i was going by, honked and yelled at me because he didn't know why i would stop like that. I should have been well past him, but my car decided we were stopping. So a little shaken and upset, but i carried on. This car has been doing that since 4000 miles. It is very stressful to get in that car as it is. I sat at the very next red light at the parking lot i had just left to turn left onto a majorly busy street. The light was red, when it turned green, i applied the gas after a and it surged so hard, it was as if i floored it all the way, but the pedal had not moved under my feet, but i could feel all kinds of 'action' happening under my feet. As the car went over the crosswalk paint, it screeched the tires and i almost hit the guy who was also making a left next to me as my car was thrusting forward with great speed and spinning tires, when the wheels caught the pavement i almost hit the guy next to me in his back door. I was honked at and scared. I waived my hands to try to say ' i don't know!' i didn't know what to do. The man followed me almost a mile to my work and when i got out of my car he called me every name you can think of. This car is really scaring me and i cannot drive it anymore. I am going to try to work with gmc to take it back. I shouldn't have to be terrified to go to the grocery store. This car has done similar things over the last two years but it has only gotten worse. Dealer "can't duplicate"
Vehicle Mileage at Failure	34500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BERMUDA DUNES, CA
VIN pattern	5GAERDKWXJJXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/12/23
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MA1NE2ZTFP6L17668 1FMCU0F76DUC18105 WVWZZZ6RZFU005111 NMTKZ3BX10R305836 SCBBA63Y2EC018633 TMAJ3817ALJ032168 YV1XZ72VCM2402451 WF0AXXWPMAFU32973 Y6DNF193E6K428252 JL7BCE1JX9K011158 XTARS045LK1178555 WDC1660242A576069

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2018 Buick ENCLAVE Service Brakes Problems, Complaints and Defects, Recalls and Failures

2018 Buick ENCLAVE Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?