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2013 Buick ENCLAVE Visibility Wiper Problems, Complaints and Defects

Issue ID	1634231
Internal NHTSA #	11298508
Manufacurer	General Motors LLC
Brand	BUICK
Model	ENCLAVE
Model Year	2013
File date	25/12/19
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	Multi-function switch failed. Front windshield wipers failed to function as designed. They would only engage when you used the right turn signal. No other function of the wiper multi-function switch would work. This left no wiper functionality unless you turned right from a complete stop. The intermittent function and front windshield cleaner button did not function. Vehicle was in motion on highway during periods of heavy rain making visibility little to none unless the left turn signal was physically engaged. This continued through city streets, turning, and then stationary at a complete stop where it quit functioning all together. All fuses tested and checked and no faults were reported on the driver display or from obd check. Upon replacement of multi-function switch (high beam, turn signal, wiper switch) it was observed that the 4 pin wire harness (blue, green, yellow, orange) that is soldered to the pcb board has only one spot of protection electrical tape on the back of the unit.. As the wires route through the plastic housing to the turn signal multi-function switch they are subject to wear and becoming snagged by normal use of the turn signal or high beams. Having zero protection over this wiring caused the orange wire to become brittle and break away from the module. It is unacceptable to have no wire grommet protecting such a critical moving part of the vehicle functionality. It is clear that this was a cheap design with little to no oversight. All other plastic housing , copper contact points and moving parts were clean and free of debris and had sufficient grease to move properly. This is a very similar problem to complaint # 14v266000 where moving parts have clearly not had proper protection around wiring or wire harnesses.
Vehicle Mileage at Failure	78650
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SALEM, OR
VIN pattern	5GAKRCKD9DJXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	16/03/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JDTKB20U077642009 WF0TD94P77VY89516 WVWZZZAUZFW302585 LE4WG7HB8KL518275 AEGCH41RP6P103583 ZARNASAS5R3073347 WDDJK7EAXDF018832 KNDPBCA27B7118843 1FMNE1BW6ADA93997 FD7CK001P4G03S57M CAT00D5GKF0W00693 W1KAF5FB7RR159993

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2013 Buick ENCLAVE Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2013 Buick ENCLAVE Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?