2011 Buick ENCLAVE Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Buick ENCLAVE 2011 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Buick ENCLAVE 2011 structure body and complaints other owners have filed.
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2011 Buick ENCLAVE Structure Body Problems, Complaints and Defects

 Issue ID1240200
 Internal NHTSA #10794767
 ManufacurerGeneral Motors LLC
 BrandBUICK
 ModelENCLAVE
 Model Year2011
 File date02/07/15
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemMy wife was unloading the groceries one day and the power lift gate fell on her back without warning. She had a very bad bruise and skin abrasion for a couple of weeks. I was surprised that our lift gate struts had failed with only 54k miles on the vehicle. The next day i called the dealer and was told there was a recall nhtsa campaign number: 15v415000. When i asked when i could bring it in for repair they said they don't have the parts. That was in early july. It is now nov. 18th and we've been waiting for nearly 5 months and i cannot even get an answer for when it can be fixed. In fact, i can't even pay to have this fix done. The trunk is very heavy and it now takes 2 people to load and unload. This is extremely inconvenient and dangerous when she is by herself with my 2 younger kids since we use the trunk every day. The power lift gate is supposed to open with the press of the key fob and was one of the main features that made us purchase the vehicle. We feel that 5+ months is completely unreasonable to wait for a fix from gm. We cannot even trade it in because no dealer can resell it with a hatch that does not stay open. We are now left in limbo with an suv that offers no utility. After some research i found out this recall effects 686,287 units of its lambda platform crossovers which includes the 2008-2012 buick enclave, 2009-2012 chevrolet traverse, 2007-2012 gmc acadia, and 2007-2010 saturn outlook. Gm should at least offer compensation for building such a major defect and then taking so long to fix it. We are happy with the buick enclave aside from this problem but it has definitely left a sour taste in our mouths.
 Vehicle Mileage at Failure54000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateWELLINGTON, FL
VIN pattern 5GAKRCEDXBJXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons1
No. of fatalities
 Date of purchase13/06/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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