Issue ID | 876617 |
Internal NHTSA # | 10420037 |
Manufacurer | GENERAL MOTORS LLC |
Brand | BUICK |
Model | ENCLAVE |
Model Year | 2011 |
File date | 03/08/11 |
Component | EQUIPMENT |
Product type code | VEHICLE |
Description of the problem | Missing easy to view navigation compass in buick enclave driver information center display. Because we ordered the optional navigation system to obtain the rear view camera display, our dealer advised us that the compass display cannot be added to the dic display at this time. The nav compass display is hard to view on the left upper screen display, non-intuitive, and unsafe for the driver taking their eyes off the road. And, you must have the nav display enabled. Our 2002 buick rendezvous had this dic compass display and the 2011 cadillac srx that we were considering buying. Buick marketing/product development made a poor safety decision in not having a redundant compass display for a msrp $48. 5k vehicle. I used this dic compass display in unfamiliar driving areas frequently. A market focus customer survey group would have disclosed this issue. We filed a customer complaint form with buick's cac center. But, the dealer advised me the case file would be sent to the dealer instead of to buick marketing/product development! The roominess and value were the main reasons for selecting the enclave. Mounting an aftermarket compass in a luxury vehicle is a poor solution! *kb |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WHEATON, IL |
VIN pattern | 5GAKVBEDXBJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |