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2010 Buick ENCLAVE Unknown Or Other Problems, Complaints and Defects

Issue ID	1198605
Internal NHTSA #	10733421
Manufacurer	General Motors LLC
Brand	BUICK
Model	ENCLAVE
Model Year	2010
File date	01/06/13
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	My 2010 buick enclave have what is being described by mechanics as a design defect in the high pressure hose valve for the air-conditioner. I first complaint about it to buick back in august of 2013 when my air conditioner failed to work at the time my vehicle had 24,273 miles. After complaining to the deal how wanted $260. 00 or so to check the problem i called the buick customer service they were helpful in waiving the diagnostic fee for what was common knowledge that "high pressure hose leaks at compressor" yet at the time they never acknowledge it. In good faith, and because i was a "value customer" i was given and appointment to have the dealer look at the problem with out charge. I must give buick credit for this as it is good customer service. The dealer wanted $585. 13 to repair the "designed defect" of the hose after the test. Yet, it was common knowledge what caused the problem is based on designed defect as i was told. Needless to mention that the "air conditioner" leaked inside the car cabin from another common problem with the air conditioner. It is all over the internet dating back to a few years and several models. Okay buick fix the problem without charge but it leak after the repairs this year. Therefore, it is of my option that the problem is a defect on the designed and when my air conditioner is on in long trips it has leaked. What they did was just replace the part with another similar effect of part that would eventually really. My may say "they just repainted the rush but did not fix the cause of the problem". I paid to fix the high pressure hose from some $450. 00 and since my air conditioner is on the leak has "awoken" or the rush reappeared as one may say. Buick should recall these problem and find a cure for the defect. How many complaints are need to recall a defect
Vehicle Mileage at Failure	20000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NEW YORK CITY, NY
VIN pattern	5GALVBED3AJXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	14/06/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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Was defective tire repaired?
Date of manufacture
Type of child seat code
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNANC81BMP6251788 WDB2112061A716987 WF0SXXGBWS6P68295 MM8BM427800112322 LBV61AF04NS462123 WB10P1302S6K83723 WF05XXGBB57C06916 SALVR2BG4GH159061 KMHKR81AFNU045157 WBAJY8109MCF80296 WF01XXERK1KE27008 5UXZV4C5XBL741733

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2010 Buick ENCLAVE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2010 Buick ENCLAVE Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?