Issue ID | 1136165 |
Internal NHTSA # | 10661377 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCLAVE |
Model Year | 2009 |
File date | 01/08/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | In august of 2014, around 60k miles, i noticed a moan when i steered as well as a "knock" that i had heard previously and taken into the dealership under warranty (they said it was a tire rod; clearly it was not). I was aware the moan may be my power steering pump, so i brought it in for diagnostic appointment to a local repair shop. Not only did i find my power steering pump needed replacement, but that was the cause and effect of a much large issue- my steering rack was loose, and was disengaging from the mount, which in turn, caused the corruption of my power steering pump. I was told it was worsening very quickly and if i lost my steering rack from the mount, i could lose steering, which could result in a crash. I was informed this type of repair is highly unusual for a car this new, with no accident history, and otherwise in excellent condition, and is likely an "engineering issue." i am appalled at not only the price of these repairs which i paid out of pocket ($1,968. 51), but after some research, how common this particular problem is with 2008 & 2009 buick enclaves, especially around 60k miles. The mileage on my vehicle now is 65,342. *js |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ANCHORAGE, AK |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 14/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |