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2009 Buick ENCLAVE Seats Front Assembly Head Restraint Problems, Complaints and Defects

Issue ID	836474
Internal NHTSA #	10373908
Manufacurer	GENERAL MOTORS LLC
Brand	BUICK
Model	ENCLAVE
Model Year	2009
File date	30/12/09
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Product type code	VEHICLE
Description of the problem	Tl* the contact owns a 2009 buick enclave. The contact stated that the head rests for both front seats were tilted too far forward, causing discomfort to the contact while driving. The vehicle was taken to an authorized dealer where the contact asked if the head rest on the second row of the seats would fit the front seats. The consumer also inquired as to how to remove the 2nd row seat head rest. The consumer ordered and installed the 2nd row head rest which eliminated the discomfort. The failure mileage was 1 and the current mileage was 18,000. Updated 02/10/11 *bf updated 02/22/11
Vehicle Mileage at Failure	1
Number of Occurences	1
Source of the issue	HOTLINE VOQ
City and State	MARSHALLTOWN, IA
VIN pattern	5GAEV23D59JXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/01/08
Was original owner?	N
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	AWD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	KEN WISE
Dealer's telephone number	641-752-7101
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDC16602418091926 2T1BURHE5FC456088 WAUZZZ4G0EN108957 3VWD17AJ4EM358315 1GYS48KJ7GR129743 JN1BV7AR7EM707812 W1K1770542N295630 JTHBE1D20F5020996 WAUZZZGA0MA029852 1HVBBAAN8WH628055 JSAFJB43V00624176 WBA2J91040VA53599

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2009 Buick ENCLAVE Seats Front Assembly Head Restraint Problems, Complaints and Defects, Recalls and Failures

2009 Buick ENCLAVE Seats Front Assembly Head Restraint Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?