Issue ID | 1474646 |
Internal NHTSA # | 11101998 |
Manufacurer | BMW of North America, LLC |
Brand | BMW |
Model | 328I |
Model Year | 2010 |
File date | 08/06/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Recall campaign no 17v-683: pcv valve heater and 17v-676: blower motor wiring. The new recall bmw call stalling while driving. Car shuts off. I took my bmw to south motors bmw was due to the 3 recalls cause by the manufactures defect. The last recall was risk of engine completely stalling(stopping) while driving which happen to me while driving on a city street with children in the car. We met with a bmw service advisor and he said that south motors bmw service more than 100 bmw since last year and they are only fixing the bmw's as a courtesy. He than stated he had to order a couple of parts for the recall, to give him a couple of days. He called the very next day and said the parts were in and advise that he have to charge a fee because his technician have to get paid. He gave us a price of more than $3,000 and said this is nothing, we charge the last customer for her bmw $12,000 we are giving you a good price. It gets worse they kept my bmw for another 5 days, smash the front of my bmw. The manager stated he is not sure who smash the front of my bmw, he said about 7 workers were driving my car while it was being service for the recalls. I was in tears, he looked at me and said it's just a car. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MIAMI, FL |
VIN pattern | WBAPH7G51ANXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 08/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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Dealer's ZIP code |