Issue ID | 1479547 |
Internal NHTSA # | 11110005 |
Manufacurer | BMW of North America, LLC |
Brand | BMW |
Model | 320I |
Model Year | 2014 |
File date | 16/01/18 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | Received a warning light and accompanying error message stating i had a malfunctioning passenger restraint system. Vehicle was a certified pre-owned purchase, 2nd owner. As vehicle was under extended warranty and prepaid maintenance program, we took it in for diagnosis and repair. Service advisor informed us that the passenger seat detection mat was to blame and it would not be covered under warranty as the connection points appeared corroded. When i inquired as to how they became corroded, i was informed that someone must have spilled soda on them... Under the leather, through the foam pad in a vehicle that we do not allow any fluids in, let alone soda. After hitting a wall in an attempt to have this cost covered, i was given 10% off the cost of repair and begrudgingly covered the repair cost at an out the door total of $1132. 76. This was an issue in the previous gen 3 series and just last week i received a warranty extension covering this type of repair on my 2007 bmw m5. It appears to be a pervasive issue with this cars but as yet no resolution in regards to repair responsibility falling to the manufacturer. Thank you for your time and consideration in regard to this issue. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KYLE, TX |
VIN pattern | WBA3B1C53EKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |