Issue ID | 1543278 |
Internal NHTSA # | 11184179 |
Manufacurer | BMW of North America, LLC |
Brand | BMW |
Model | X5 |
Model Year | 2019 |
File date | 27/12/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | During very cold conditions (below 10 degrees fahrenheit), the vehicle's steering feels loose, numb and disconnected. At first i thought it was an issue with the driver assistance systems/lane keep assist. I turned all those systems off and the issue persisted. When conditions became warmer, the issue went away. It has only occurred in extreme cold. My bmw dealer advised that they were aware of the issue and that the service manager's vehicle is doing a same thing. They indicated that bmw advises a software update is forthcoming, but when? We have had a number of issues with this vehicle since delivery in november. All software related, and none have been corrected by updates yet. The rest of them are annoyances, unacceptable yes, but this steering issue is a safety issue. It is concerning that it exists in the first place and shocking that weeks later, it still has not been addressed. Other owners are reporting the same issue in owners' forums. |
Vehicle Mileage at Failure | 1200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COHOES, NY |
VIN pattern | 5UXCR6C57KLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |