Issue ID | 1620598 |
Internal NHTSA # | 11281479 |
Manufacurer | BMW of North America, LLC |
Brand | BMW |
Model | X5 |
Model Year | 2019 |
File date | 01/05/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Intermittently and without explanation the vehicle cannot be started using normal procedure even though the key fob is on the driver's person. Since the vehicle was purchased new in april 2019, the dealership has had five opportunities to address this problem without success. I have been instructed that should the vehicle fail to start normally, retrieve the fob; lock and unlock the vehicle using the key fob and then start the vehicle using the fob which (dealership language here) has been "awakened." as a semi disabled 73 year old male this necessitates that i exit the vehicle and, in standing position, create the ability to remove the key fob from my front pant pocket in order to follow the procedure to "awaken" the key fob for purposes of starting the vehicle. I can think of any number of situations in which this could create a hazardous situation and am therefore submitting the problem to ntsb for review. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROCHESTER, MN |
VIN pattern | 5UXCR6C59KLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |