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2013 BMW X5 Electrical System Problems, Complaints and Defects

Issue ID	1561967
Internal NHTSA #	11205828
Manufacurer	BMW of North America, LLC
Brand	BMW
Model	X5
Model Year	2013
File date	02/05/19
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	On thursday, may 2nd, 2019, my wife and 19-month old son were at the park and returned to the vehicle, which was parked in the parking lot. My wife had the key fob in her bag. She placed her bag on the floor of the car, just behind the front passenger's seat. She placed our son in his car seat, strapped him and closed the door. The vehicle then proceeded to lock itself, thus locking my son in and my wife out. She had to call ems to come and break open the car in order to gain access, this took close to 15-20 minutes total in which time my son was trapped in the car with temps in excess of 100 degrees as it was about 90 outside at the time it occurred. This is a known issue with bmw's comfort access feature. There has already been one class action lawsuit for owners to recover expenses, however i feel this is a bigger issue. If a person or pet, who are unable to operate doors or locks, get trapped in a vehicle it could very easily result in death under the right circumstances. When they pulled him from the car he was soakeddd in sweat, glossy eyed and out of it. This was a terrible experience that no one should ever have to go through and i feel bmw should step up and fix these vehicles. I don't care if that's replacing the system or taking it out, it's dangerous. Https://comfortaccesssettlement. Com/home/portalid/0 this is literally the same story of what happened to us... Https://www. Carcomplaints. Com/news/2... Ttlement. Shtml bmw describes the comfort access system as follows:
Vehicle Mileage at Failure	96000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	RALEIGH, NC
VIN pattern	5YMGY0C54D0XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities
Date of purchase	18/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JT3VN29V7S0062505 1GCWGFCA0B1108418 3VWSR29M34M144139 WVWZZZAUZDW143751 1J4HR58205C571746 2FAFP71W76X121299 KNAFT4115A5852619 WBAJE7C36HG478802 VF7VDPG0002PG4508 4UZAAHAK63CM03835 1GC0KXC89BF252396 JMZDM6WHA00157224

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2013 BMW X5 Electrical System Problems, Complaints and Defects, Recalls and Failures

2013 BMW X5 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?