Issue ID | 1402037 |
Internal NHTSA # | 11018713 |
Manufacurer | BMW of North America, LLC |
Brand | BMW |
Model | X3 |
Model Year | 2011 |
File date | 25/03/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2011 bmw x3. While driving various speeds, the steering wheel failed to turn left or right intermittently and the check engine and chassis malfunction warning indicator illuminated. The contact pulled the vehicle over to the side of the road. The contact turned off and restarted the engine, and the vehicle returned to normal. The vehicle was taken to the dealer (bmw of north haven (located at 610 washington ave, north haven, ct 06473; (203) 239-7272) where it was diagnosed that the battery and the zgm module needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred several other times. The vehicle was taken to the same dealer two other times. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer (european car - bosch car service located at 274 albany turnpike, canton, ct 06019; (860) 693-6383). The dealer stated that there was an open nhtsa campaign number: 11v341000 (steering) for the same failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 800-525-7417 and advised the contact to call nhtsa to have the vehicle added to the recall. The approximate failure mileage was 98,257. |
Vehicle Mileage at Failure | 98257 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | AVON, CT |
VIN pattern | 5UXWX5C58BLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |