Issue ID | 498842 |
Internal NHTSA # | 10089256 |
Manufacurer | BAYERISCHE MOTOREN WERKE |
Brand | BMW |
Model | 7 SERIES |
Model Year | 2004 |
File date | 18/08/04 |
Component | STEERING:HYDRAULIC POWER ASSIST SYSTEM |
Product type code | VEHICLE |
Description of the problem | After two weeks of purchase, the vehicle went into neutral mode with the gear shift still in drive without warning. The consumer coasted the vehicle to the side of the road. On a separate occasion, the power steering failed and became difficult to operate for directional control twice. On both items the dealership was unable to duplicate the problem. Please provide details. *jb the consumer was told there was a 9/1/04 recall notice to reprogram this model vehicle. The consumer was told that his vehicle was not during this recall period. *tc |
Vehicle Mileage at Failure | 2386 |
Number of Occurences | 3 |
Source of the issue | HOTLINE VOQ |
City and State | SUMTER, SC |
VIN pattern | WBAGL63444DXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 03/04/04 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | |
Transmission type | AUTO |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | HANCOCK BMW |
Dealer's telephone number | 803-754-9241 |
Dealer's city | COLUMBIA |
Dealer's state code | SC |
Dealer's ZIP code | 29250 |