2011 BMW 5-SERIES Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for BMW 5-SERIES 2011 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your BMW 5-SERIES 2011 seats and complaints other owners have filed.
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2011 BMW 5-SERIES Seats Problems, Complaints and Defects

 Issue ID1285592
 Internal NHTSA #10870649
 ManufacurerBMW of North America, LLC
 Model Year2011
 File date20/05/16
Product type codeVEHICLE
 Description of the problemWhile driving for 15 minutes with seat warmers on my husband (driver) turned it off. We were travelling on suburban roads around 40 mph. Then at a stop light he noticed a burning smell. We continued driving when light turned green. Then i noticed the smell a few seconds later, so i opened a window expecting to find smell a fire nearby or hear sirens. At that point we saw a ploom of smoke come from under his seat towards the passenger side open window. He immediately pulled over, jumped out of the car and turned everything off. The smoke took some time to clear but did stop. Several minutes later we drove 1 mile to the bmw dealership. We were told its not under warranty, and would cost $1,700 to fix. I declined to pay $1,700 to fix and requested they disconnect seat heater. Bmw personnel informed me it could not disconnect power to seat heater without disconnecting the entire ac/heat system. This is a personal safety issue, not a warranty issue. For a seat heater to cause smoke it caused a fire and this is a defect. The car will catch on fire if the seat warmer is activated. I asked dealership what if i loan my car to someone who does not know about the defect, they suggested putting tape over the button. This is not acceptable safety measure to prevent burns, fire, or even death. Consider for a moment people have small children that ride in this vehicle. On a cold morning i could have buckled kids in, turned on car, seat heater, and talk to a neighbor for 2 minutes, or teacher at the carpool line.... What would have happened to the children? There is no visible damage to vehicle but bmw personnel did agree there was smoke smell in vehicle caused by seat warmer.
 Vehicle Mileage at Failure40000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateGREENVILLE, SC
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?Y
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase12/08/22
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.



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