Issue ID | 1684441 |
Internal NHTSA # | 11350805 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | Q3 |
Model Year | 2020 |
File date | 24/07/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I now have a brand new car for 4 weeks.. On 5 separate occasions, the start/stop feature on the vehicle has presented a major problem... It stalls episodically when the brakes are applied... It stops but then does not start. The worst was pulling into an intersection, stopped to look for oncoming traffic... Before i saw a car was heading down the hill, i tried to pull out but the car stalled and now oncoming traffic was bearing down on me.. I brought the car to audi service, they told me audi knows about the problem but has no fix!!! Incredible! This is a major safety issue that is not being addressed. I was told by the service manager to override the start/stop feature to deactivate... It is now incumbent upon me to remember to do this every time i start the vehicle. Audi has a problem with this vehicle which has now become my problem. I am told that they have "no idea" when this will be fixed... Are they kidding me... This problem has the potential of causing a major vehicle crash. This must be addressed and rectified. Please advise. |
Vehicle Mileage at Failure | 300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RAMSEY, NJ |
VIN pattern | WA1DECF34L1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 09/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |