Issue ID | 1653691 |
Internal NHTSA # | 11319106 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | Q3 |
Model Year | 2020 |
File date | 05/02/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The presense front is does not work as designed. I have provided audi with videos showing the presense not working at all under conditions they state it should and also did a test drive with the dealer who stated it was not working as designed but could not do anything since there are no codes. The videos show that i can rapidly approach a vehicle and the system does not engage. No warning or action, when i am with in a 1/2 car length of the vehicle in front of me and the presense system set to early. I did test drive other 2020 q3s and they all behaved the same. My car had its radar system replace and still behaves the same way. A case was filled with audi usa and they stated unless there is a code there is nothing they can do even though the dealer themselves believe there is something wrong. The distance warning system also shows signs of not always working as designed. For instance i have it set to 2 seconds. At times it does not warn me i am within the 2 seconds. At other times i can be more than 2 seconds and it still stays on. According to audi the presense and distance warning system do not work together, therefore issue with one does not mean the other is having issues, but given they are both using the same hardware, there are using the same firmware. All this occurs either either on the highway or side roads. I have provided pictures from the videos for your review. |
Vehicle Mileage at Failure | 1500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HAWTHORNE, NJ |
VIN pattern | WA1FECF33L1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |