Issue ID | 1651901 |
Internal NHTSA # | 11317773 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | Q3 |
Model Year | 2020 |
File date | 03/03/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | There is a 3-4 second delay in the steering assist after engine restarts from a start/stop event. (auto start/stop feature) i almost got into an accident because i expected the power steering to be active while the car is on. I attempted to make a right hand turn on a traffic light, when i let go of the brake, the engine started and car started moving forward. I was unable to turn my steering wheel so the car went forward and i almost hit the car in the next lane over. After taking it to the dealership, they said that audi knew about this and stated that this is within specification. (attached their internal technical service bulletin about this particular issue) meanwhile my car was in the shop for a week, i had a loaner audi sq5 that did not have this problem. Nor any of the cars i've ever driven before. I even showed this issue to a few of my friends and even they agreed that this was not safe. What's even more upsetting is that audi's response was "audi technical assistance recommends turning off start/stop system to avoid steering concern" so why would i pay for a feature that i am not able to use and if i do use the feature, i'm endangering myself as well as others on the road? (this is also included in my attachments.) i do home someone can help me because audi will not. |
Vehicle Mileage at Failure | 350 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN DIEGO, CA |
VIN pattern | WA1DECF34L1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |