Issue ID | 1677521 |
Internal NHTSA # | 11341478 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | AUDI |
Model | E-TRON |
Model Year | 2019 |
File date | 24/07/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I got this audi etron with the security that i would have access to 150kw charging stations that would charge my car in 30 minutes. This was a lie and they dont exist on the east coast. You are lucky if you can find 1 near by. The fastest charging time for my audi when its on 26% is an 1hr and 15 minutes on the only supercharge stattions that exisit which are 50kw. This means if i want to go out of states i can not because it will add an extra 5 hours just to charge the car because unlike the sales guy told me it does not give you 250 miles but 204 miles. They also sold me the brand new vehicle with all 4 safety handles missing. I am not comfortable driving the care because if something as simple as safety handles was missed what else was missed. . I reached out to bryan who was suppose to be helping me from the customer experience department and he told me there is nothing they can do the car works fine and the service department is fixing the handles. I informed him that they did not fix or check my car. They only took pictures. They are trying to wipe their hands on selling me $100,000 car. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GLENWOOD, NJ |
VIN pattern | WA1LAAGE9KBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 05/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
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Dealer's name | |
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