Issue ID | 1367251 |
Internal NHTSA # | 10969468 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | ACURA |
Model | TLX |
Model Year | 2015 |
File date | 29/03/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle purchase made on 2/28/2016. I have been to the dealership numerous times for various issues since then, mostly for transmission issue. The issues include jerky shifting from 1st to 2nd, and 2nd to 3rd. Acura client relations decided to replace the transmission on my fourth visit/complaint. The rough shifting has somewhat improved, but it is still there. My last visit at the dealership and a test drive with district manager(dm) yielded: a) this is perfectly normal characteristic of the new 9-speed transmission. A feature that comes with wonderful fuel economy. B) vibration from vcm (variable cylinder management). I have never had this issue until the transmission replacement. Yet again, dealership states it is perfectly normal to show this 'characteristic'. Dm's response to my question, "how/why did i not experience this issue on my first full year?" was, "what gas do you put in? Costco? They got less additives. There's carbon buildup forming in the engine". That was the response on a 13-month old vehicle. C) chirping noise from engine room. From research, it may be related to 'high pressure fuel pump' or 'insufficient belt placement', which acura has tsb out for servicing. But, dealership claims they cannot duplicate the noise, even with a recording of the sound. (it has to be audible during the test drive, they say) |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CENTREVILLE, VA |
VIN pattern | 19UUB2F51FAXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |