Issue ID | 785785 |
Internal NHTSA # | 10326860 |
Manufacurer | HONDA (AMERICAN HONDA MOTOR CO.) |
Brand | ACURA |
Model | TL |
Model Year | 2009 |
File date | 15/04/10 |
Component | STRUCTURE:FRAME AND MEMBERS |
Product type code | VEHICLE |
Description of the problem | About 2 weeks after i purchased my brand new acura tl, i noticed that my driver side window rattles loudly when i shut the door, especially when my window is rolled down part way. Each day the rattle gets worse and now the window rattles when i drive on bumpy roads. I called the dealership and made an appointment to have my driver side window fixed. The rattling noise is so loud that i am concerned that the window will break and will cause bodily harm. The service advisor insisted that there wasn't a problem and refused to take any sort of action. He refused to schedule an appointment for me because he said there's nothing he could do about it, and reassured me that this is just the way the car is designed. After arguing back and forth, they finally agreed to inspect my car. The service advisor inspected my vehicle window and inspected another vehicle (same make and model) to see the difference. He adamantly denied that there was a difference in the vehicles. I inspected it and noticed that my vehicle is making a considerably noisier rattle. There was clearly a difference. The service advisor then grabbed another gentleman that works directly for the acura corporation as their zone manager. He inspected both vehicles and of course he lied and conspired with the service advisor to tell me that there |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HAPPY VALLEY, OR |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |