Issue ID | 1281280 |
Internal NHTSA # | 10863370 |
Manufacurer | Honda (American Honda Motor Co.) |
Brand | ACURA |
Model | TL |
Model Year | 2009 |
File date | 05/05/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Acura is asking me to continue to drive a hazardous and perhaps fatally flawed vehicle with regards to the airbag recall thus jeopardizing my life and the life of others. I was informed by my local dealer in the orlando, fl area that i needed to bring in the vehicle in and sign a waiver that i would not drive the vehicle until repaired but that i needed to bring someone else with me that would drive the vehicle back to my home. Therefore, acura agrees that the vehicle is dangerous enough for me not to drive but that i should have 'someone else' drive it back which would be an hour drive. Not sure if that 'someone else' should be a teenager or my wife who's life i would be jeopardizing in their eyes. Because the dealer was not agreeing to store the vehicle while it waited on parts and be responsible for the vehicle, i had to contact corporate again. This time the acura client relations representative read me what sounded like a script that advised me that i could continue to drive the car because the recall letter may have sounded harsh but the only real problems were with honda civics of much older years. I found this interesting that they would influence me to continue to drive what the nhtsa has determined is a dangerous vehicle prompting a recall and thus increase their liability for any injuries or deaths that may occur. Therefore my complaint is that acura is encouraging owners to continue to put their lives, the lives of their families and innocent bystanders at risk that could result in serious injuries including death. I find this completely unacceptable. I currently am still waiting for a case manager to return my call to resolve my case. When i call again i was told that i have to wait which might take days. Again unacceptable while i continue to be at risk. |
Vehicle Mileage at Failure | 95000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PORT ORANGE, FL |
VIN pattern | 19UUA86509AXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |